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We are a small public water supplier regulated by both the Massachusetts Department of Environmental Protection (for water quality) and the Massachusetts Department of Public Utilities (for water rates).
The Company strives to keep customers informed of relevant issues. If you have any questions we encourage you to call our office weekdays between 8:00 AM and 4:30 PM.
If you have a water emergency such as no water in your home, leaking water meter, burst pipe or flooding and can't find the shut-off valve or it doesn't work, a leak in the street or a change in taste, color, odor, or feel of the water call the office number. If your call is outside of normal business hours you will reach our answering service, who will direct your call accordingly.